Privacy Policy

Unless otherwise explicitly stated herein any non-personal information or material sent to Graebert iSurvey will be deemed not to be confidential.

Information gathered through our website

When you visit the Graebert iSurvey Web site, our Web server identifies the IP address of your computer and resolves it into a domain name (a domain name is a computer address by which one computer communicates with the other). By using programming scripts, we collect information about the type of browser, operating system, and system configuration that you use. In order to obtain access to portions of our Web site we may ask you to complete a registration form that identifies personal information about you or solicits your comments. We refer to all of this information as personal information.

Use of personal information

Graebert iSurvey uses registration, e-mail, and other personal information for internal purposes only. We do not and will not sell your information to third parties. We consider the privacy of our Web site users to be of utmost importance. Personal Information is used to obtain information regarding Web site usage so that we can tailor our Web site content to meet your needs. We do not sell Personal Information to other companies. We may, in certain cases, share this information with our Partners to ensure that we provide better service to our customers.

Deletion and Correction of personal information

By contacting us at [email protected], you can find out the details of any Personal Information we hold about you, correct or update that personal information, request that we delete that personal information.

Information gathered through our applications

Graebert iSurvey applications may include the option to participate in the Customer Involvement Program (CIP). The CIP feature collects information about how you use our applications by sending information to our servers when you are logged in to the application. The collected information is anonymous. When you start an application providing the CIP feature the first time, you will be prompted about participating. You can change your choice and join or opt out at any time. Learn more about the CIP in the application’s online help (topic „Participating in the Customer Involvement Program“).

Use of Information gathered through our applications

The purpose of identifying preferences and common use cases of our applications through the Customer Involvement Program (CIP) is to improve and adapt our applications in future releases to meet the needs of our customers.


We use cookies to facilitate the sign-in process for you across multiple applications on the Web site. When you register with us, we assign a unique userID to you, and we place a cookie on your computer that will remind our system of that userID in other areas of the Web site, or next time you visit the Web site. This cookie allows you to access all of your personalized areas of the Web site without having to log on multiple times. If you choose to log out, this cookie we set in registration will be deleted and we will then set another cookie like it on your computer next time you sign in. We also use cookies to log your activity on the Web site. Everything we learn from these logs will be used to enrich your experience on our Web site.

Outside parties and sites

Through Graebert iSurvey you may be introduced to a variety of third-party partners and Web sites. The privacy policies of these third parties are not under our control and may differ from ours. The use of any information that you may provide to any third party, or the use of "cookie" technology by any third party, will be governed by the privacy policy of the operator of the Web site that you are visiting. If you have any doubts about the privacy of the information you are providing on another Web site, we recommend that you contact that Web site directly for more information and review its privacy policy.

Links with other sites

When you access other sites by way of hyperlinks at this Web site, please remember that Graebert iSurvey has no control over the content posted on those sites.

Third party use access to personal information

From time to time we may employ third parties to help us improve our Web site. These third parties may have limited access to databases of Web site user information or registered member information solely for the purpose of helping us to improve the Web site or the learning tools and they will not be able to use the information about our users or registered members for any other purpose.

Protecting your personal information

While we do our best to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. What does this mean? You must protect yourself. You are responsible for maintaining the secrecy of your passwords and/or any account information. We recommend that you do not share your passwords with anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. The Internet is not a secure medium of communication and privacy cannot be ensured. We cannot assume any responsibility, nor will we be liable, for any damages you or a third party may suffer as a result of the transmission of any information that you make to us through the Internet, or as a result of any communication made via this Web site.

Important exceptions

We may disclose your information to a third party without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Web site users or anyone else that could be harmed by such activities. We may disclose user information when we believe in good faith that such disclosure is required by and in accordance with the law.

We may also disclose your information in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Your consent

By using our Web site, you consent to the collection and use of your information as we've described in this policy.

Changes to our policy

If it becomes necessary or desirable to change our privacy policy in the future, we will post changes as soon as they go into effect so that you are always aware of what information we collect, how it would be used, and under what circumstances we would disclose it. Any change to this policy will become effective on the date the change is posted. You can determine this date by looking at the date in the lower right hand corner of this Web page. We recommend that you print a copy of this policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Web site signifies your acceptance of any changes.